When social workers at Greenwich Council wanted to spend more time with clients and less time form filling they turned to our Business Partner Serco for help. Together we introduced them to new technology that will enable them to reduce admin time, increase data accuracy, eliminate lost paperwork and significantly improve efficiency.

The results are conclusive. Councillor Jagir Sekhon, OBE, "The real advantage of Digital Pen and Paper is that very little training is needed. The social workers using the Digital Pens do not have to work any differently. The pens are really easy to use as they look just like markers and write as normal. The pens have an advantage over a laptop, which can form a physical barrier between a social worker and a client, particularly with the elderly who can be suspicious of new technology. The social workers have also noted that as the pen slips into a pocket or briefcase, they don't feel vulnerable as they are not visibly carrying expensive technical equipment."

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